To run a factory restore, visit the Dell Website and follow the on-screen instructions.īluetooth is disconnecting or won't connect. If this does not resolve the issue, users can try running a factory reset to restore the computer’s original condition (NOTE: Users must first backup their data before running the factory restore in order to preserve memory. Run a diagnostics test by visiting this link and follow the on-screen instructions. If the user still faces microphone problems with Windows 7, their computer’s microphone settings may have inadvertently been changed. The user is advised to connect an external microphone.Ĭomputer’s Microphone Settings Are Not Set Up Properly Therefore, if the user has installed Windows 8, 8.1, or 10, they will be unable to use the microphone, because the company that created the microphone hardware went out of business before these updates were released, and as a result did not create new drivers for the microphone to go with them.

The Dell Latitude E6410 is only designed to run Windows 7. The built-in microphone does not pick up or record audio. If the USB keyboard is tested and no writing appears on the screen then he user can visit this link and install the latest version of the drivers for their keyboard to make sure it is up to date. The user can replace keys if they are missing from the keyboard. The user can reattach the key once the area is dry The user can then take a cotton swab dipped in rubbing alcohol and wipe out the area under the key. Using a fingernail, screwdriver, or a flat tool, the user can insert it under the key and pop it up, removing it. The user can also remove the keys and clean the keypad. A cotton swab can also be used to get in the smaller areas. If the key itself is sticky the user can put rubbing alcohol on a cloth and wipe the area that is sticky. Another option is they can use a can of compressed air to blow out any crumbs or small pieces of material.

If the keyboard is jammed, the user can try using a small clean paintbrush to wipe out any crumbs that may be on the edge of the keys. If no writing appears, see Software Is Not Updated below. If writing does appear from the USB keyboard then the error is due to a jam and not software. Test if the keyboard is jammed by attaching a USB keyboard. The keys on your keyboard won't respond or will not press down all the way.

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